Resume

Work Experience

2020-present
NEXI Payments

System Engineer/ServiceNow Engineer

Key Skills and Contributions:

  • Enhancing Project Flow: My proficiency as a System Engineer goes beyond the technical domain. I excel at optimizing project workflows, ensuring a harmonious balance of employee workloads, and overcoming resource constraints or delivery delays. With my strategic oversight, projects consistently stay on track, meeting deadlines with precision.

  • Resource Optimization: My commitment to project success extends to resource allocation. I ensure that each project is staffed with the most qualified individuals, harnessing their collective skills to enhance efficiency, quality, and customer satisfaction.

  • Achievement Highlights:

    • Project Management Excellence: I've skillfully managed five diverse projects, each with an impressive 4000 hours of dedication. These projects include transformative initiatives such as the Alpha Bank eSecure Push Notification with protocol authentication v2.2, Payzy Cosmote all-platform migration, GoHenry 1 Million cards operations, Attica eSecure Push Notification with protocol v2.2, and Alpha Bank Greece, Albania & Romania powerCARD server setup.

    • Operational Impact: Right from day one, I've contributed significantly to the Service Operation Management team. My efforts resulted in a remarkable increase in project success rates, elevating the team's performance from a mere 0.8% to a staggering 55% on average each month.

    • Data Visualization Expertise: I've harnessed my technical acumen to create more than 1500 visually intuitive panels in ELK-Kibana for monitoring products within Nexi Payments. These tools have proven invaluable in maintaining robust product oversight and performance.

2020-Present
TEDxAgioiAnargyroi

Founder/Head of Project

  • Visionary Strategy Architect: Crafted visionary growth strategies and established concrete goals for driving success.

  • Financial Stewardship: Expertly controlled budgets, optimizing expenses, and ensuring fiscal responsibility.

  • People-Centric Leadership: Fostered a culture of motivation and productivity, championing the professional development of employees.

Noteworthy Achievements:

  • Micromanagement Mastery: Innovatively developed and managed advanced micromanagement channels, enhancing operational efficiency for a workforce exceeding 20 employees.

  • Strategic Sponsorship Savvy: Successfully oversaw the management of more than 10 thousand euros in sponsorships for a high-profile event, securing crucial financial support.

  • Community Catalyst: Pioneered the creation of a dedicated community centered around TEDxAgioiAnargyroi in Agioi Anargyroi, fostering collaboration and knowledge exchange.

  • Speaker Ecosystem Architect: Cultivated a thriving ecosystem featuring 15 influential speakers while nurturing long-term communication relationships, strengthening the organization's influence and reach.

2019-2020
Ministry of Labour

Team Leader

Key Functions:

  • Cultivating Team Excellence: Nurturing an inspiring team environment marked by open and effective communication.

  • Goal-Oriented Leadership: Setting crystal-clear team goals, driving alignment towards success.

  • Deadline-Driven Delegation: Expertly delegating tasks while setting and surpassing deadlines for internal teams.

Notable Achievements:

  • New Technologies Champion: Trained and upskilled 15 short-term employees in cutting-edge New Technologies approaches, fostering innovation and expertise within the team.

  • Document Dynamo: Streamlined operations by successfully completing the documentation backlog, covering records from 2016 to the present year (2019), ensuring a compliant and efficient workflow.

  • Pioneering Public Impact: Spearheaded the inaugural seminar for over 120 public government employees on the transformative potential of Blockchain technology, driving awareness and future-forward thinking.

System Related Skills

ChatGPT

100%

ELK-Kibana

95%

ServiceNow

95%

Linux

85%

Dynamic Skills

Communication

100%

Absoption

97%

Adaption

97%

Problem Solving

95%

Perl

90%

Knowledges

  • ChatGPT
  • Generative AI
  • Problem Architecture
  • Marketing
  • Print
  • Digital Design
  • Social Media
  • Time Management
  • Communication
  • Problem-Solving
  • Social Networking
  • Flexibility

Education

2017 - 2018
University of Aegean

MSc in Maritime Industry, Transportation and Public Affairs

  • New Technologies Integration: This program equipped me with advanced knowledge and skills in integrating cutting-edge technologies within the maritime and transportation sectors. I successfully applied this expertise to optimize operations, enhance safety measures, and streamline logistics.

  • Digital Transformation Leadership: Throughout the course, I assumed leadership roles in driving digital transformation initiatives within maritime and transportation organizations. I led projects that implemented state-of-the-art IT solutions, resulting in increased efficiency and competitiveness.

2010-2017
National and Kapodistrian University of Athens

BSc Economics

  • Academic Excellence: Graduated with a BSc in Economics from a prestigious university with a strong emphasis on Mathematics and Information Technology.

  • Outstanding Achievement: Distinguished myself by completing not only the required six courses in the Mathematics and Information Technology orientation but went beyond by successfully completing a total of nine courses, showcasing my dedication and aptitude for the subject matter.

  • Elite Participation: Participated in a highly selective group, with only 1.7% (6 out of 350) of students actively engaging in the classes, highlighting my commitment to academic excellence and passion for Mathematics and Information Technology.

  • Interdisciplinary Competence: Gained a robust foundation in both Economics and Information Technology, fostering a unique interdisciplinary skill set that positions me to excel in roles that require a blend of economic analysis and technological expertise.

  • Problem-Solving Skills: Through these courses, I honed my problem-solving abilities, critical thinking, and analytical skills, enabling me to approach complex economic and technological challenges with confidence and innovation.